Claims, decoded

See what insurance pays. Know what you owe.

Upload any policy or receipt, whether medical, home, car or travel. Claims Buddy translates the fine print into a clear breakdown of covered costs versus your out of pocket balance.

Claims Buddy

Step 1

Ask in plain English

Claims Buddy reads your actual policy wording.

Decode a claim How it works

27% of people do not get paid the full amount on their insurance claims.

Most of the gap comes from cover people never knew they had. Here are a few you may be sitting on.

Home cover

Free leak detection

Most home insurers pay for a specialist to trace a hidden water leak, plus the repair, even before you claim for the damage.

Medical aid

Screening at no cost

Preventative screening such as flu shots, blood pressure and cholesterol tests is usually paid from risk, not from your savings.

Car cover

Windscreen and keys

Chipped windscreens, lost keys and locksmith call outs are often covered without affecting your no claim bonus.

Check the account before you pay it.

See how it works, then decode your first claim in a couple of minutes.

How it works Decode a claim

Plain language, every line

Tariff codes, excesses and sub-limits turned into sentences a human can read.

Checked against your rules

Your own policy documents, plus the published rules of SA medical schemes and plan options.

Who pays what

See what the scheme covers, what comes off your savings, and what is left for you.